Product description
Specifications
Motorization
Measure & Install
Shipping & Returns
Motorized roller shades are a good option for large windows, hard-to-reach windows, bedrooms, media rooms, and smart home setups. With a motorized system, you can raise and lower the shade by remote control instead of using a chain or cordless lift.
Remote Motorization
| 1-Channel Remote | Best for one shade. |
| 6-Channel Remote | Controls up to 6 shades. Supports individual control and all-in-one group control via Channel 0. |
| 16-Channel Remote | Ideal for larger homes. Supports individual control and all-in-one control for multiple shades. |
Power & Charging
Power Source
Rechargeable battery or plug-in power cord
Charging Method
Type-C USB cable or optional Solar Panel
Charging Frequency
Only 1-2 times a year
Remote Range
Standard Remote Motor
Up to 30 meters
Zigbee Motor
Up to 80 meters with Hub
Matter Motor
Up to 50 meters
Smart Control
| Motor Type | App Compatibility | Smart Home Compatibility | Hub Requirement |
|---|---|---|---|
| Standard Model | No app required | Local remote control only | None |
| Zigbee Model | Tuya Smart / Smart Life app | Works with Amazon Alexa, Google Home, and Apple Home | Requires a Tuya Zigbee Hub / Gateway |
| Matter Model | Tuya Smart / Smart Life app | Works natively with Apple Home, Amazon Alexa, and Google Home | No dedicated hub required; connects to your existing Matter controller |
Good to know: The Matter model works with Apple Home, Amazon Alexa, and Google Home through the Matter standard — Matter is not the same as HomeKit certification. App and voice control require an active internet connection: if your Wi-Fi or hub goes offline, smart control is unavailable until the connection is restored, and models with a physical remote can still be operated by remote.
Motorized components, remotes, smart hubs, bridges, chargers, and batteries are not covered by the free Measurement Assurance program. Measurement Assurance only applies to shade/blind sizing issues.
Measure your window carefully before ordering. For inside mount, enter the exact window opening size and we will make the necessary deduction for a proper fit. For outside mount, add extra width and height for better coverage and light blocking.
Inside Mount: Measure the Width
- Measure the inside width of your window frame at the top, middle, and bottom.
- Use the narrowest measurement as your order width.
- If your measurement is not exactly on a 1/8" increment, round down to the nearest 1/8".
- Enter the exact window opening width. We will make the necessary deduction for a proper fit.
Inside Mount: Measure the Height
- Measure the inside height of your window frame at the left, middle, and right.
- Use the longest measurement as your order height.
- If your measurement is not exactly on a 1/8" increment, round up to the nearest 1/8".
- Enter this number as your order height.
Outside Mount: Measure the Width
- Measure the width of the area you want to cover.
- We recommend adding 3 inches total for better coverage and light blocking.
- Enter the final width as your order width.
Outside Mount: Measure the Height
- Measure from the top of where you want the shade to start to where you want it to end.
- We recommend adding 3 inches above the window frame if space allows.
- Enter the final height as your order height.
Inside Mount Depth Requirement
Minimum Depth 2"
Flush Mount Depth Classic Valance: 3.5"
Large Classic Valance: 4"
Elegant Valance: 3"
Large Classic Valance: 4"
Elegant Valance: 3"
If your window depth is not enough, the shade can still be installed, but the valance may protrude slightly from the window frame. Please do not make your own deductions for inside mount orders.
Installation
Installation Type Inside Mount / Outside Mount
Hardware Included Yes
Installation Difficulty Easy
Large Shades Two-person installation recommended
Every custom shade is made to your selected size and options. Please review your measurements, color choice, mount type, and control options carefully before placing your order.
Production & Shipping
Production Time
3-5 business days (5-7 for Roman & woven wood)
Shipping Time
2-5 business days by express courier after production
Shipping Fee
Free shipping
Order Changes
Change Window
Within 12 hours after purchase
After Production Starts
Changes or cancellations may not be available
Return Policy for Custom Shades
Because each shade is custom-made to your selected size, fabric, mount type, and control options, custom products cannot be returned or exchanged due to incorrect measurements, wrong color selection, or change of mind. However, genuine measuring mistakes within ±1 inch per dimension may qualify for a one-time free remake under our FREE Measurement Assurance.
To help avoid ordering mistakes, we recommend double-checking your measurements and ordering free fabric samples before placing a custom order.
Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 7 days of delivery with photos and your order details. We will review the issue and help provide a suitable solution.
Custom shades are made specifically for your order. Please make sure all details are correct before checkout, including size, color, mount type, control system, and shipping address.
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